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Getting started guide
03. Navigating the platform

Find your way around the app

3 min read

Did you know? 🔎
Extend offers both web and mobile app experiences. Take advantage of both to make spend management convenient for any scenario.

Best Practice 🚀

Each member of your team can benefit from using both the web and mobile apps.

We recommend the web app for users like finance managers or controllers who need to set up accounting codes, integrate their accounting software, and download reporting. 

We recommend the mobile app—available on iOS and Android—for employees who might need to use a virtual card, attach a receipt, or submit an out-of-pocket expense report while on the go.

Note: Each user’s app experience may look slightly different as certain features are available based on your role in the org, your bank issuer, web vs. mobile app, and whether you have a registered card.

Navigate the home page

Here is how these navigation items work:

Accounts
View your registered account(s) and any accounts in the org that you have permission to see. Note: An account refers to any registered credit card (often a physical card).

Budgets
View a list of all your budgets and any budgets in the org that you have permission to see. You can also view budget requests if you are a registered cardholder.

Virtual cards
View all virtual cards that you have received, plus any virtual cards in the org that you have permission to see. You can also view virtual card requests if you are a registered cardholder, Owner, or Admin.

Expenses
Depending on a user’s individual role and permissions, view card transactions, automated expense reports for reconciliation, and out-of-pocket expense reports in your organization.

Bill pay
View a list of virtual cards that you’ve specifically created to pay invoices, plus you can see other bill pay virtual cards that you have permission to view.

People
View a list of all members in your org, plus any vendors and guests you may have added. You can also invite people to join your organization and assign specific roles if your own role permits.

Notification center
View notifications of various app activity.

Support
Reach out to customer support, ask our chatbot a question, access the help center, or reference this getting started guide.

Profile
View and edit your profile settings, including notification settings, plus your organization settings if your role enables that permission.

Use the “Create New” button

The Create New button is a key element in the Extend app. Based on your role and cardholder status, you can use this button to quickly do a lot of things.

Here’s a list of all possible functions you might see on the Create New menu:

  • Create virtual cards
  • Create in bulk (CSV)
  • Request a virtual card
  • Create a budget
  • Request a budget
  • Pay an invoice
  • Pay mutliple invoices (CSV)
  • Create expense report
  • Auto-match receipts (mobile app only)

View real-time spend on the home page

If permitted (Owner, Admin, or Bookkeeper—more on roles later!), you'll see a six-month spend chart featuring total monthly virtual card spend, the current month's spending progress, and other key metrics, including: 

  • Total available credit across virtual cards
  • Active registered card accounts
  • Active virtual cards 
  • Active budgets

These home page insights empower you and your team to streamline workflows and take quicker action by accessing alerts, requests, and approvals directly on the home page.